*** This topic will cover some of the finding on the Net in regards to how users backup their ShoreTel Data.


Create a folder on the C: drive and name it Backup_date

Now do the following:

My computer – C: drive – Program Files (x86) – Shoreline Communications – ShoreWare Server – MySQL – MySQLServer –

*** Examples

There are 3 Windows batch files: (BackupCDR/BackupConfig/BackupWebBridge) need to select one at a time and a cmd window will open and close each time.

Now go back to the C: drive and move the 3 sql files (ShorewareCDRDump/ShorewareConfigDump/ShorewareWebBridgeDump) into the Backup folder you created earlier – also move the 3 text documents (BackupCDR/BackupConfig/BackupWebBridge) into the Backup folder you created earlier.

Now go to the C: drive and copy the Shoreline Data folder to the Backup folder you created earlier.

*** Also found:

This whole process will take about 15 to 30 min

Before performing a back up make sure that all of the Shoretel services are not running. A script to stop all the services is located at:

C:UsersAdministrator>"C:Program Files (x86)Shoreline CommunicationsShoreWare ServerScriptshq_shoretel-stop-svcs.bat"


To configure the headquarters server and distributed voice servers to perform a backup do
the following:

Step 1 On the desktop of the ShoreTel server that you want to use to perform a backup, click Start > Program Files > Shoreline Communications > ShoreWare Server > Scripts > Sample_Backup_Restore.

Step 2 Right-click sw_backup_restore.ini and select Open With & Chose NotePad.exe. The Window.Install.Drive page appears.

Step 3 On the line “Window.Install.Drive=”, type the letter of the drive where the Windows operating system is installed. The default drive is C:.

Step 4 In the Backup Options section, do the following to specify where you want to create the backup files:
a) On the line “Backup.Drive=”, type the path for the volume to which you want to back the ShoreTel system files up.
b) On the line “ShoreWare.Drive=”, type the letter of the drive on which the ShoreTel system files you want to backup are stored. The default value is C.
c) On the line “Backup.Root.Directory =” type the path that you want to use for backing the files up. The default path is: Shoreware BackupBackup
d) On the line “Backup.Shoreware.Directory =” type the name of the file to which you want to back the files up. The default name is: Shoreline Data

Step 5 In the Shoreware File Location section, do the following to specify the location of the ShoreTel files on the current server:
a) On the line “ShoreWare.Scripts.Root.Directory=”, type the path to where the ShoreTel headquarters server backup scripts are located. The default value is: C:Program filesShoreline CommunicationsShoreWare ServerScripts
b) On the line “ShoreWare.Scripts.DVM.Root.Directory=”, type the path to where the ShoreTel DVM server backup scripts are located. The default value is: C:Program filesShoreline CommunicationsShoreWare Remote ServerScripts

Step 6 On the line “VMB.ip.list =”, type the IP addresses of the voicemail switches that you want this server to backup. Use a comma to separate the addresses. Chapter 20: System Recovery System Administration Guide ShoreTel 12.1 57

Step 7 On the line “UCB.ip.list =”, type the IP addresses of the Service Appliance 100s that you want this server to backup. Use a comma to separate the addresses.

Step 8 On the line “PLINK.CMD =”, type the path where the PLINK command can be found. The default is: C:Program filesShoreline CommunicationsShoreWare ServerScriptsSample_Backup_Restoreplink

Step 9 On the line “PSCP.CMD =”, type the path where the PSCP command can be found. The default is: C:Program filesShoreline CommunicationsShoreWare ServerScriptsSample_Backup_Restorepscp

Step 10 Click File > Save to save your changes.


*** Performing a Complete Backup

To perform a complete backup of your headquarters server, do the following:

Step 1 Access the command prompt on the headquarters server.

Step 2 Navigate to the directory where the ShoreTel backup and restore scripts are found. The default path is:
c:program files (x86)shoreline communicationsshoreware
serverscriptssample_backup_restore

Step 3 At the prompt, type:
cscript.exe shoreware_backup.wsf hq all

Press Enter.
After the process completes a folder named “Shoreware Backup” will be made and it will tell you the process is complete
Performing a Complete Restore
To do a restore be sure to have “Shoreware Backup” located in your scripts default saved location.
Step 1 Access the command prompt on the headquarters server.

Step 2 Navigate to the directory where the ShoreTel backup and restore scripts are found. The default path is:
c:program files (x86)shoreline communicationsshoreware
serverscriptssample_backup_restore

Step 3 At the prompt, type:
cscript.exe shoreware_restore.wsf hq all

Press Enter.
it will tell you the process is complete

Other tips and tricks will be posted as a reply to this thread.

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