Re: ShoreTel Scheduled Backups + Service Restart

In order to prevent sql from writing over the data you are backing up you have to turn off the services. I have seen customers that run double sql servers to copy hot data but I have never tried it myself. If you own a SBE server supplied from shoretel it runs a similar backup copy nightly every single day on its own... but its not 100% complete, so we ignore it until we have run it on our own. Normally a shoretel server is very resilient and stopping and starting services should have no major permanent affect on a healthy working system. If this action renders the server un functional it would have been a matter of time for it to happen anyway.

There is a rare case where after running a backup that services do not re enable... or do not start...but this is an easy fix.

just right click and run the bat show below (drop the x86 if you have a 32 bit os):

C:Program Files (x86)Shoreline CommunicationsShoreWare ServerScriptshq_shoretel-enable-svcs.bat

after running that script the service should be set to automatically start, rebooting from here is a good idea just incase.


As far as autobackups go you can use the supplied scripts with task scheduler.....assuming the sw_backup_restore.ini has been edit to match your server. Hope this was a little helpful.

Lance / ShoretelForums.com

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