LiquidLayer.net | Tech

Ubiquiti VoIP Phones - Clarification in Use818

LiquidLayer private msg quote post Address this user
Ubiquiti VoIP Phones.

They are "standalone" VoIP phone solution - they need to work with popular PBX Systems such as 3CX.

The UniFi Controller can provide extension and firmware updates, or the phone can be standalone to work with a VoIP SIP Trunk provider.

But this is NOT a full telephony solution as the website would have you lead you to believe.

We have many clients calling us about this / so thus the reason for this post.

Best case / it is an Android based VoIP Phone for use with VoIP PBX Solutions, in a nut shell.

Jan 24, 13:15 PST


Thanks for getting in touch with us!

Here are the answers to your questions:

1) Is this solution just a phone solution that we already see configuration options to 3CX and others.
Ans) Yes, the VoIP phones can be configured with 3CX SIP configuration

https://help.ubnt.com/hc/en-us/articles/204961664-UniFi-VoIP-3CX-SIP-Configuration


2) Is this solution as Stand Alone solution using the UniFi SDN Controller, where no IP-PBX is needed and if so / how does a SIP Trunk interface with the controller we did not see an option to configure SIP Trunks.
Ans) Yes, the UVP phones can be configured in the Standalone mode along with the VoIP controller:
https://help.ubnt.com/hc/en-us/articles/205202570-UniFi-VoIP-Standalone-UniFi-VoIP-Phone-Configuration-Guide

3) Does the controller have IP-PBX features such as Auto Attendants, Hunting caller Que etc...
Ans) No, the VoIP controller does not have features such as Auto attendants, Hunting caller queue.

Let us know if that answers your questions.


Jan 24, 12:31 PST
Greeting,

We have a client that is looking at the UniFi VoIP Phone Solution.

1) Is this solution just a phone solution that we already see configuration options to 3CX and others.

2) Is this solution as Stand Alone solution using the UniFi SDN Controller, where no IP-PBX is needed and if so / how does a SIP Trunk interface with the controller we did not see an option to configure SIP Trunks.

3) Does the controller have IP-PBX features such as Auto Attendants, Hunting caller Que etc...

Trust that we spent a good amount of time trying to find this information, and appears to be a bit unclear both on our web site as well as the UBNT.com web site.

It appears to me that, this is a IP Phone only solution to some degree to work with current market available IP-PBX Solutions such as 3CX and others.

Please advise as soon as you can / we have a client awaiting a response.
Post 1 • IP   flag post
LiquidLayer private msg quote post Address this user
http://www.netwifiworks.com/UniFi-VP.asp
Please confirm so that we can “remove” these features:
· From our website link above:
The UniFi SDN Controller will support multiple enterprise-grade features, including:
Automated Attendant (IVR)
Plug and Play SIP Setup (no analog phone lines needed)
Advanced call groups and conference call capabilities
Feature-rich voicemail system
Alerts to email
Centralized call logs
Software
Ubiquiti's proprietary SDN software, the UniFi Controller, readily integrates with a scalable PBX system for management of features such as call logging, auto-attendant, voicemail, and mass configuration.
Thanks very much!
Post 2 • IP   flag post
LiquidLayer private msg quote post Address this user
Feature Set Removed in January 2016

Roy (Ubiquiti Networks)
Jan 24, 14:40 PST
Hi Dave,

Yes, the PBX features were removed one year ago

Hope that's helpful. If you have any other questions, please let us know!

Thanks!
Roy
Ubiquiti Networks
Post 3 • IP   flag post
1050 3 3
Log in or sign up to compose a reply.
destitute