*** STOP and Read (RTFM)

When you buy a technology product "support" does not mean / call them right away and say / I have the product, now walk me thru what I do next.

Support is "Break Fix" and do not get "offended" if you are instructed to review the documentation, as you should be doing anyway ....

Review the setup documentation below / and if you have questions or something is not working quite right / then you should be calling support.

By the way: (RTFM) It refers to either that person's inability to read a technical manual, or to their perceived laziness in not doing so first, before asking the question. In expurgated texts, substitutions such as "read the flaming manual", "read the fine manual" or "read the friendly manual" are used (or similar variants).

Here is a very resourceful set of online walk though setup documentation for for the new Ruckus Unleashed Product.


http://docs.ruckuswireless.com/unleashed/200.0.9.9/index.html

** To setup guest access

1st: Setup the Guest Access Service

http://docs.ruckuswireless.com/unleashed/200.0.9.9/index.html#c-WorkingWithGuestAccessServices.html

2nd: Create a "new" WLAN Service and call it Guest Access

http://docs.ruckuswireless.com/unleashed/200.0.9.9/index.html#t-CreatingNewWLAN.html

Select the WLAN Usage Type from the following options:

Standard: Use this WLAN type for most regular wireless network usage.
Guest Access: Use this WLAN type for a guest WLAN. Guest access policies and access controls will be applied. If Guest Access is used, a Guest Access Service must first be configured on the System & Admin > Services > Guest Access Service page (or from the WiFi Networks > Edit page).

Now more info

Ruckus Unleashed provides a controller-less option for smaller WiFi deployments where a small number of access points are needed (such as in smaller schools, coffee shops, warehouses, grocery stores, etc.), while providing many of the enterprise-class features that traditionally required a Ruckus WLAN controller (typically, a ZoneDirector).

Ruckus Unleashed enables controller-less Wi-Fi architecture for small business environments with superior performance, lower costs and simplified management. Separate controllers and access point licenses are no longer needed, significantly reducing upfront costs. With simplified web interface deploying Unleashed is very easy.

Ruckus Unleashed is custom-designed to help small business owners grow their business, deliver an excellent customer experience and manage costs while supporting Wi-Fi and a variety of mobile devices with minimal IT staff.

Unleashed access points have built-in controller capabilities, including user access controls, guest networking functions, advanced Wi-Fi security and traffic management. As businesses grow to multiple sites or a larger scale deployment, Ruckus offers an easy migration path to controller based Wi-Fi, using the same Wi-Fi access points.
With the Ruckus Unleashed platform, customers can now deploy a few APs (up to 25) without the need to purchase and install a controller, and without having to sacrifice many features that previously required a controller, such as Zero-IT™, Smart Mesh™, Smart Redundancy™, SmartRoam™, ChannelFly™, Bonjour Gateway, Load Balancing, and one-step firmware upgrades for the entire network.
Note: Some features, including Smart Mesh™ and SmartRoam™, are not supported in the initial release, but are planned for a future release.

A Ruckus Unleashed network consists of an Unleashed Master AP, a Standby Master AP, and up to 23 Unleashed member APs (max 25 total). In addition to serving WiFi clients like a normal AP, the Unleashed Master AP also performs the same functions as a ZoneDirector controller would perform; i.e., all control functions are performed through the controller and pushed to the other APs on the network.

The Standby Master is automatically configured for redundancy purposes. The Standby Master AP takes over all AP control functions if the Master AP goes offline.

An Unleashed member AP joins a Master AP in the same subnet automatically. Unleashed member APs will not attempt to join a ZoneDirector or SmartZone controller on the network. The Unleashed Master and Standby Master APs also serve clients and perform all of the functions of a regular member AP. Figure 1 illustrates the basic components of an Unleashed network.




Complete Online Guide / Documentation here:

http://docs.ruckuswireless.com/unleashed/200.0.9.9/index.html